terms of use

Last updated January 23, 2026

When accessing and using this website and/or mobile sites and applications (the “Site”), the websites of any of our affiliated brands; when you make a purchase from us; subscribe to any of our mailing lists; enroll in our wine club programs; sign up for events; and engage with our brand on websites like Facebook, Pinterest, Twitter, or Instagram (“Brand Pages”), you agree to the terms and conditions that follow, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree to or cannot abide by these terms and conditions, immediately cease using this website. BY ACCESSING AND USING THIS WEBSITE, YOU ARE AGREEING TO THESE TERMS OF USE.

PERMITTED USERS

This website is intended to be used and accessed only by people who are 21 years of age or older, the legal drinking age in the United States. If you are not of legal drinking age, please exit this Site immediately. By continuing, you affirm that you are of legal age to purchase and consume alcohol in the United States. We expressly disclaim responsibility for compliance with laws and regulations outside the United States which may govern your use of this website.

TERMINOLOGY

Throughout the website, the terms “Tranche Estate L.L.C.,” “Tranche Estate,” “Tranche,” “we,” “us,” and “our” refer, as appropriate in the context, to Tranche.

LINKS

This website may include links to other websites, some of them operated by third-parties. These links are provided as a convenience to you and as an additional avenue of access to the information contained therein. We have not reviewed all of the information on other websites and are not responsible for the content of any other websites or any products or services that may be offered through them. Third-party websites may contain information with which Tranche does or does not agree. Inclusion of links to other websites or references to unaffiliated products does not constitute an endorsement of the content or products of those linked websites or an association with those linked websites. Different terms and conditions may apply to your use of any linked websites. You should review the privacy policy, terms or use, and any other relevant policies of all linked websites.

PURPOSE OF THIS SITE

This website is operated for the purpose of providing general information about Tranche. Tranche products are sold only in compliance with the laws of the particular jurisdictions in which they are sold, or intended to be delivered to.

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION ON THIS SITE

We are not responsible for inaccurate, incomplete, or out-of-date information on this website. The material on this website is provided for general informational purposes only and should not be relied upon or used as the sole basis for making decisions without consulting primary or more accurate, more complete, or timelier sources of information. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your responsibility to ensure that any products, services, or information available through the website meet your specific requirements. This website may contain certain historical information. Historical information necessarily is not current and is provided for your reference only. We reserve the right to modify the contents of the website at any time, but we have no obligation to update any information on this website. You agree that it is your responsibility to monitor changes to the website.

You understand that when using the website, you might be exposed to user generated content, and that we are not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such user generated content. You further understand and acknowledge that you may be exposed to user generated content that is inaccurate, offensive, indecent, or objectionable, and you agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against Tranche Estate L.L.C. with respect thereto, and agree to indemnify and hold Tranche Estate L.L.C. harmless to the fullest extent allowed by law regarding all matters related to your use of the website.

USE OF THIS WEBSITE AND ITS INFORMATION/MATERIALS

This website (including all its contents) is the property of Tranche Estate L.L.C. or its licensors and is protected by copyright, trademark, trade secret, and other laws of the United States and other countries. We authorize you to browse through the website and print and download materials on the website for your personal, noncommercial use only, so long as you do not remove any copyright, trademark, or other notices that appear on the material you print or download and you do not modify, copy, or post any of the material on any network or broadcast in any medium. You agree that you will not otherwise copy, display, or transmit any material on the website in any manner or medium. You also agree not to modify, sell, broadcast, distribute, or create derivative works of any material on the website in any manner or medium, including by uploading the material or otherwise making the material available on-line. All restrictions, rights granted by you, and all disclaimers and limitations of liability by us shall survive termination.

You agree not to use the Site for illegal purposes (including, without limitation, unlawful, harassing, libelous, invasion of another’s privacy, abusive, threatening or obscene purposes) and you agree that you will comply with all laws, rules and regulations related to your use of the Site.

Appropriate legal action will be taken for any illegal or unauthorized use of the Site. Some examples of unauthorized or illegal use of this Site include, but are not limited to: (i) collecting usernames and/or email addresses of Users for the purpose of sending unsolicited email; (ii) the unauthorized framing by you of the Site; (iii) criminal or tortious activity, including fraud, spamming, spimming, sending of viruses or other harmful files, copyright infringement, patent infringement, or theft of trade secrets; (iv) interfering with, disrupting, or creating an undue burden on the Site or the networks or services connected to the Site, including, without limitation, via means of overloading, “flooding”, mailbombing” or “crashing” the Site, circumventing security or user authentication measures or attempting to exceed the limited authorization and access granted to you hereunder; (v) attempting to impersonate another User or person; (vi) using the account, Username, or password of another User, as applicable, at any time or disclosing your password, as applicable, to any third party or permitting any third party to access your account; (vii) displaying an advertisement, or accepting payment or anything of value from a third person in exchange for your performing any commercial activity on or through the Site on behalf of that person, such as placing commercial content on the Site; (viii) using spiders, robots, data mining techniques or other automated devices or programs to catalog, download or otherwise reproduce, store or distribute content available on the Site, or to otherwise manipulate the Site; (ix) reverse engineer, decipher, decompile or disassemble the Site; or (x) using the Site in a manner inconsistent with any and all applicable laws and regulations. You may not resell use of, or access to, the Site to any third party without our prior written consent.

Any unauthorized use immediately and automatically terminates your right to use this Site and may subject you to legal liability.

USER-GENERATED CONTENT

The Site may now or in the future include content, photos, artwork, videos, text, graphics, articles and other information that you post to the Site or our Brand Pages (“User Content”). Unless otherwise specified, you may only post User Content to the Site if you are a resident of the United States and are 21 years of age or older. You represent and warrant that: (i) you own the User Content posted by you on the Site, our Brand Pages, or otherwise have the right to grant the license set forth herein; (ii) your User Content does not violate the privacy rights, publicity rights, intellectual property rights, or any other rights of any person; and (iii) the posting of User Content on the Site or our Brand Pages does not result in a breach of any contract between you and a third party or otherwise violate any law or regulation. We may request you to provide releases or proof of permission from any third parties depicted in your User Content. You agree to pay for all royalties, fees and other monies owing to any person by reason of any User Content you post on the Site or our Brand Pages.

By using the Site, or tools or applications for communicating, posting or creating content, you agree to post material that is proper and related to the forum presented by the particular area of the Site.

Commercial advertisements, affiliate links, and other forms of solicitation may be removed by us without notice and may result in termination of privileges. The following is a partial list of additional types of User Content that is illegal or prohibited to post on or through the Site or Brand Pages (“Prohibited User Content”). Prohibited User Content includes, but is not limited to, User Content that: (i) is patently offensive and promotes racism, bigotry, hatred or physical harm of any kind against any group or individual; (ii) harasses or advocates harassment of another person; (iii) exploits people in a sexual or violent manner; (iv) contains offensive subject matter, including “masked” profanities; (v) solicits personal information from anyone or otherwise contains any advertising, “spam” or any other form of solicitation; (vi) provides any telephone numbers, street addresses, last names, URLs or email addresses; (vii) promotes information that you know is false or misleading or promotes illegal activities, violence or conduct that is abusive, threatening, obscene, defamatory or libelous; (viii) includes or promotes an illegal or unauthorized copy of another person’s copyrighted work; (ix) furthers or promotes any criminal activity or enterprise or provides instructional information about illegal activities; (x) includes a photograph of another person that you have posted without that person’s consent; or (xi) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment. Prohibited User Content may be removed by us without notice and your posting of such content may result in termination of privileges.

We are under no obligation to screen or monitor User Content, but may review User Content from time to time at our sole discretion to review compliance with these Terms of Use. We reserve the right, in our sole discretion, to reject, refuse to post, edit or remove any User Content, or to restrict, suspend, or terminate your access to all or any part of the Site at any time, for any or no reason, with or without prior notice, and without liability. We expressly reserve the right to remove or revoke your registration and/or restrict, suspend, or terminate your access to the Site if we determine, in our sole discretion, that you pose a threat to the Site and/or its Users. We assume no responsibility and no obligation to modify or remove any inappropriate User Content, and no responsibility for the conduct of the User submitting any such User Content. You are solely responsible for anything you may post on the Site and/or Brand Pages and the consequences of posting anything on the Site and/or Brand Pages.

We do not claim any ownership rights in the User Content that you post to the Site or our Brand Pages. After posting your User Content, you continue to retain all ownership rights in such User Content, and you continue to have the right to use your User Content in any way you choose. By supplying User Content to any area of the Site or our Brand Pages, however, you automatically grant us an irrevocable, transferable, perpetual, non-exclusive, fully paid up, worldwide license to use, copy, perform, reproduce, display, edit, modify and distribute such information and User Content and to prepare derivative works of, or incorporate into other works, such User Content, and to grant and authorize sub-licensees of the foregoing, without further compensation to you. Once you submit or post your User Content to the Site and/or Brand Pages, you also waive any further right to inspect or approve uses of such User Content. Additionally, we do not accept any unsolicited ideas including, without limitation, suggestions about advertising, promotion or merchandising of our products, and we may already be working on or may in the future work on a similar idea. This policy eliminates concerns about ownership of such ideas. If, notwithstanding this policy, you submit an unsolicited idea to this Site, you understand and acknowledge that such idea is not submitted in confidence and Company assumes no obligation, expressed or implied, by considering it. We shall be free to use any such ideas, concepts, know-how or techniques contained in such User Content for any purpose whatsoever, worldwide in perpetuity in any medium now known or later developed including without limitation, developing, manufacturing and marketing products and services which incorporate such User Content.

TRADEMARKS

This website features logos and other trademarks and service marks that are the property of, or are licensed to, Tranche Estate L.L.C. The website may also include trademarks or service marks of third parties. All of these trademarks are the property of their respective owners, and you agree not to use or display them in any manner without the prior written permission of the applicable trademark owner.

ACCOUNT REGISTRATION

Where applicable, you may need to register an account to access certain portions of our Site, and you may be required to be logged in to your account and have a valid payment method on file. Registration on the Site provides the ability to store frequently used information and personal identifiable information to speed check-out.

A valid credit card with your name, billing address, and phone number is required when making a purchase. You may maintain this information, as well as other information such as shipping addresses, on the My Account page of the Site. All personal information provided to us will be collected, protected and used in accordance with our Privacy Policy. All information about you must be truthful, and you may not use any aliases or other means to mask your true identity.

Upon registration, you must provide a working email address and a password. You must ensure that these remain confidential at all times and agree that you are solely and entirely responsible for all activities which occur under your email address and password and are solely responsible for the security of your access codes and/or passcodes. You must notify us immediately if you become aware of any unauthorized use of your email address and password. Each email address and password must be used by a single user and is not transferable. We may suspend or terminate access to an account if we suspect unauthorized or improper use of the account at any time without notice.

PURCHASING WINES

Wines may be sold and delivered only to a person who is 21 years of age or older. By placing an order, you represent that: (1) you are 21 years of age or older; and (2) the person to whom any wine will be delivered is 21 years old of age or older.

All states allowing alcohol shipments to consumers require a signature, at the time of delivery, from a person of legal drinking age. Proof of age must be produced. We comply with all federal, state, and local laws regarding sale of alcohol to minors.

Unfortunately, at this time, we are unable to ship internationally and to the following states: AK, AR, CT, DE, MS, RI, UT, WV.

RETURNS AND EXCHANGES

Please contact customer service at tranche@tranche.wine or (509) 526-3500 with return or exchange inquiries.

ORDER CONFIRMATION

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute an offer to sell. We reserve the right, at any time after receipt of your order, to accept or decline your order for any reason.

ERRORS ON OUR WEBSITE

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and we reserve the right to modify any stated solicitation(s) for offers and to correct any errors, inaccuracies, or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account.

DISCLAIMERS

YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK. THE WEBSITE, AND ANY ITEM OR SERVICE YOU PURCHASE THROUGH THE WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE RESERVE THE RIGHT TO RESTRICT OR TERMINATE YOUR ACCESS TO THE WEBSITE OR ANY FEATURE OR PART THEREOF AT ANY TIME. TRANCHE ESTATE, L.L.C. EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTIES THAT MATERIAL ON THE WEBSITE IS NONINFRINGING; THAT ACCESS TO THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT THE WEBSITE WILL BE SECURE; OR THAT INFORMATION ON THE WEBSITE WILL BE COMPLETE, ACCURATE, OR TIMELY.
IF YOU DOWNLOAD ANY MATERIAL OR PURCHASE ANYTHING FROM THIS WEBSITE, YOU DO SO AT YOUR OWN DISCRETION AND RISK. YOU ARE SOLELY RESPONSIBLE FOR ANY LOSS OR DAMAGE THAT RESULTS FROM THE DOWNLOAD OR PURCHASE OF ANY SUCH MATERIAL. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH OR FROM THE WEBSITE SHALL CREATE ANY WARRANTY OF ANY KIND.

LIMITATION OF LIABILITY

IN NO EVENT WILL TRANCHE ESTATE L.L.C. OR THIRD-PARTY CONTENT PROVIDERS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR ANY OTHER DAMAGES RELATING TO OR RESULTING FROM YOUR USE OF OR INABILITY TO USE THIS WEBSITE (INCLUDING, BUT NOT LIMITED TO, PURCHASING ALCOHOL) OR FROM ANY ACTIONS WE TAKE OR FAIL TO TAKE ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE. THESE INCLUDE DAMAGES FOR ERRORS, OMISSIONS, INTERRUPTIONS, DEFECTS, DELAYS, COMPUTER VIRUSES, LOSS OF PROFITS, LOSS OF DATA, UNAUTHORIZED ACCESS TO AND ALTERATION OF YOUR TRANSMISSIONS AND DATA, AND OTHER TANGIBLE AND INTANGIBLE LOSSES. THIS LIMITATION APPLIES REGARDLESS OF WHETHER THE DAMAGES ARE CLAIMED UNDER THE TERMS OF A CONTRACT, AS THE RESULT OF NEGLIGENCE OR OTHERWISE, AND EVEN IF WE OR OUR REPRESENTATIVES HAVE BEEN NEGLIGENT OR HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. CERTAIN LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES; IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS MAY NOT APPLY, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

INDEMNIFICATION

YOU AGREE TO INDEMNIFY AND HOLD TRANCHE ESTATE L.L.C. AND THEIR RESPECTIVE OFFICERS, AGENTS, PARTNERS, AND EMPLOYEES, HARMLESS FROM ANY LOSS, LIABILITY, COST, EXPENSE, CLAIM, OR DEMAND, INCLUDING WITHOUT LIMITATION, REASONABLE ATTORNEYS’ FEES, DUE OR RELATING TO, OR ARISING OUT OF YOUR USE OF THE WEBSITE IN VIOLATION OF THESE TERMS AND/OR ARISING FROM A BREACH OF THESE TERMS AND/OR ANY BREACH OF YOUR REPRESENTATIONS AND WARRANTIES SET FORTH HEREIN. NOTWITHSTANDING ANYTHING HEREIN TO THE CONTRARY, WE RESERVE THE RIGHT TO EXCLUSIVELY DEFEND AND CONTROL ANY CLAIMS ARISING FROM THE ABOVE AND ANY SUCH INDEMNIFICATION MATTERS AND THAT YOU WILL FULLY COOPERATE WITH US IN ANY SUCH DEFENSES.

JURISDICTION

Tranche Estate L.L.C. is headquartered in Walla Walla, WA in the United States of America, and this website is operated in the United States. The laws of the State of Washington govern these Terms of Use and your use of the website. We recognize that it is possible for you to obtain access to this website from any jurisdiction in the world, but we have no practical ability to prevent such access. If any material on this website, or your use of the website, is contrary to the laws of the place where you are when you access it, the website is not intended for you, and we ask you not to use the website. You are responsible for informing yourself of the laws of your jurisdiction and complying with them.

DISPUTE RESOLUTION

All disputes arising out of your use of the website or the parties’ relationship hereunder shall be resolved by final and binding arbitration in Walla Walla, WA in accordance with the Commercial Arbitration Rules of the American Arbitration Association. Arbitration as provided herein shall be the exclusive remedy for all claims and disputes. Judgment upon any award rendered by the arbitrator(s) may be entered in any State or Federal court having jurisdiction thereof. The expenses of the arbitration shall be borne equally by the parties. Any claim shall be arbitrated on an individual basis and shall not be consolidated with any claim of any other party whether through class action proceedings, class arbitration proceedings, or otherwise. Notwithstanding the foregoing, you agree that we may bring suit in court to enjoin your infringement or other misuse of intellectual property rights.

WAIVER

Our failure to exercise or enforce any right or provision of this agreement, at any time or for any period of time, shall not be construed to be a waiver of that right or provision, or of the right thereafter to enforce that right or provision. If any provision of these terms is found by a court of competent jurisdiction to be unenforceable or invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these terms shall remain in full force and effect.

CHANGES TO THESE TERMS

We reserve the right, at our complete discretion, to change these terms and conditions at any time by posting revised terms on the website. It is your responsibility to check periodically for any changes we may make to these terms and conditions. Your continued use of this website following the posting of changes to these terms or other policies means you accept the changes.